Contact your utility promptly
If you have a disconnection notice, ask your utility about assistance and the appropriate LEAP intake agency. Do not wait for a website callback.
Low-income Energy Assistance Program
A way forward when energy bills fall behind.
Explore LEAP emergency assistance for overdue Ontario electricity and natural gas bills. Get help finding the appropriate intake agency.
Emergency utility-bill assistance
Get help with the bill that cannot wait.
LEAP provides emergency assistance for eligible households with overdue electricity or natural gas bills and a risk of disconnection. An intake agency reviews the application, and approved assistance is paid directly to the utility.
A clearer path to support.
Prepare for the intake review
The agency will explain the household, income and account documents it needs.
Agree the next step
The grant cannot exceed the amount owed. Discuss any remaining balance and ongoing support, including OESP, with the agency and your utility.
We help you take the next step.
Ontario Energy Affordability Services helps you identify relevant support and understand where to apply. The program administrator or designated intake agency makes the approval decision.
Send us your contact details and the type of help you need. Keep identity documents, tax records and utility account numbers for the program’s secure application process.
Ontario Energy Board LEAP informationCommon questions
Is LEAP a monthly payment?
No. LEAP is emergency assistance for arrears. OESP is the separate ongoing electricity-bill credit program.
Will I receive the grant in cash?
No. Approved assistance is paid directly to the utility on your behalf.
Start with your home
One assessment.
A clearer upgrade plan.
We review your priorities, find relevant programs and help you understand the next step.